Shipping policy

Shipping Policy - Holistic Haven Max

At Holistic Haven Max, we are committed to delivering your wellness essentials safely and efficiently. Please review our shipping guidelines below:

1. Order Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or public holidays.

2. Estimated Delivery Time
We strive to get our products to you as quickly as possible:
Standard Shipping: Usually takes 3 to 10 business days.
In Exceptional Cases: Due to high demand, customs processing, or logistics delays, shipping may take up to a maximum of 16 business days.

3. Shipment Tracking
Once your order has been dispatched, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. Shipping Protection (Highly Recommended)
To ensure your peace of mind, we offer a "Shipping Protection" option at checkout:
If you select this service, we take full responsibility for any packages lost or damaged during transit.
If your protected shipment encounters any issues, please contact our support team immediately, and we will issue a replacement or a full refund.

5. Contact Us
If your order has not arrived within 16 business days of receiving your shipping confirmation, please reach out to us at our customer support email so we can investigate and resolve the issue for you.